How Can I Receive My Refund ?
We offer two options regarding your refund for a return:
1. Store Credit: Receive your return refund in the form of store credit for the merchandise price, less the cost of outbound and return shipping. If you return for store credit, all restocking fees are waived. (Designers in our Trade Program are required to return merchandise at their expense and receive store credit)
2. Original Form of Payment: Receive your refund in the form of your original form of payment for the merchandise price, less the cost of outbound and return shipping AND a 15% restocking fee.
Certain Companies do not take "change of heart" returns. Please take extra care when ordering from these manufacturers: Wildwood Lighting, Anichini Linens, Bungalow 5, Libeco Linens and Sabre of Paris. These are all Final Sales. Of course, in case of defect, these do not apply.